Frequently Asked Questions
Here are some answers to the most common questions.
How do I book?
Select your service, choose your date, and submit the booking form. It's that simple!
Do I need to create an account?
No, you can book without signing up. Just fill in your contact details during the booking process.
How do I pay?
After booking, you will receive payment instructions by email. You can pay via bank transfer or PayPal.
How long do I have to pay?
Your booking request is held for 24 hours. Please complete payment within this time to secure your session.
When is my booking confirmed?
Your booking is confirmed once payment is received. You will receive a final confirmation email.
Do you travel for shoots?
Yes, we travel depending on the location. Travel fees may apply based on your zone.
Can I change my date?
Rescheduling may be possible depending on availability. Please contact us as soon as possible.
How long does editing take?
Delivery time depends on the package you choose, typically between 3-14 days.
Do you offer video too?
Yes, select packages include video. Check the Services & Prices page for details.
What if it rains?
For outdoor shoots, we can reschedule or move to a covered location. We'll discuss options together.